Endorsed by Which?

Homeglaze Home Improvements

4.9

618 Reviews

Opening Hours
Today - 09:00–13:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JUNE 2023
NOVEMBER 2020
Apr 2020
Apr 2019
APRIL 2019
MARCH 2018

About

*Trusted Trader Of The Month For November 2020*
*Trusted Trader Of The Month For April 2019*
*Certificate Of Distinction* March 2019*
*Trusted Trader Of The Month For March 2018*
*Winners Of Which Trusted Trader Of The Year Awards 2017*
*Trusted Trader Of The Month 2016*

Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service.

Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors.

We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors.

From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Sash windows
    • Double glazing installation
    • Window consultants
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Conservatories

  • Roofers

    • Guttering, fascias and soffits
    • Roof and skylights
  • More Services

    • window installers
    • conservatory installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
618 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Had them a few times before, would reccomend to anyone. They were polite, helpful and corteous. They cleaned up afterwards.
Cathy, London Posted on 09/03/2020 , work completed 09/03/2020
The trader replied (on 22/05/2020)
Hi Cathy, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Excellent work with great customer service
Customer Service
Quality
Value
Excellent service and work from the entire team. All the way from the sales team, surveyors and the Workmen were wonderful. They offered professional advice through out the project. The finishing was perfect. The workman were very patient, professional and answered all my questions. Well done. You will always be my first call if I need anything done in the future. I highly recommend this company.
Customer in Essex Posted on 26/02/2020 , work completed 25/02/2020
The trader replied (on 28/02/2020)
Dear Customer , We are really pleased to hear how happy with the service you recieved from the team and that you would use again. your feedback will be passed on to the team which I am sure will be very well received. Many Thanks
Would definitely recommend Homeglaze
Customer Service
Quality
Value
Homeglaze replaced our wooden front door with a composite one and our wooden balcony door with a PVC one. Our aim was to reduce draft and increase security. Our experience with Homeglaze was very good. Information was readily provided and they put in a lot of effort to install the composite door we wanted despite the measurements making this difficult. They clearly are very competent, professional and thorough. The instalment process was timely, efficient, friendly and they even did a couple of small extra requests without charging extra for it. Towards the end of the installation a senior member of staff came to inspect the work and to ensure we were happy before taking payment. He noticed a manufacturing mark on one of the balcony door beadings and without us even mentioning it suggested a date for the week after when he personally would come back to replace this. They cleaned up after themselves and we are very happy with our new, super secure doors. We would certainly use Homeglaze again and thoroughly recommend them.
Customer in Greater London Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new doors, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Installed our new back door
Customer Service
Quality
Value
Have used Homeglaze before, and was happy to return to them as many have admired our front door. They did it this morning, were very quick efficient and clean. Two lovely chaps that came. They were very nice and very pleasant.
Patricia, Bishops Stortford Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Hi Patricia, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Brilliant Company
Customer Service
Quality
Value
Homeglaze have just completed replacing our sofits, fascias, guttering and downpipe. The whole process from quote through to completion has been great. Everyone is friendly, professional and their level of customer service is by far the best i have ever come across. Work completed perfectly despite the issues faced trying to get the equipment through...sorry guys and they tidied up as they went. All in all a great service and I would highly recommend them to anyone
Customer in Greater London Posted on 13/02/2020 , work completed 13/02/2020
The trader replied (on 18/02/2020)
Thank you for writing this lovely review for us. We are pleased to hear that you received a good service from the team. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team
Front door installation
Customer Service
Quality
Value
I highly recommend this company; they were all very professional, polite and provided an excellent service from the initial meeting, the survey and then the installation. Very good communication with everybody involved, The two installers worked very well; they were on time and were very tidy and proficient.
Customer in Essex Posted on 05/02/2020 , work completed 31/01/2020
The trader replied (on 10/02/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Don't waste your time with anyone else.
Customer Service
Quality
Value
We used Homeglaze to replace our existing windows with new uPVC units and replace our front door with a new composite door. We could not be happier with the quality of the products purchased, the installation or the helpfulness of all the staff we have worked with (whether sales, survey, installation or post sales care team). All appointments and works were completed on the agreed dates and times. I would especially like to call out the hard work of the installation team. I have never, in my entire life, seen two people work so hard over a three day period. From arriving in the company van on the first morning, furniture was moved out of the way, dust sheets were laid and the first old window was pretty much removed in under the first half an hour. This pace was kept up for the duration of the installation. Everything was cleaned up immaculately every evening before the team left site. We had a couple of minor issues with our installation due to some misunderstandings, I'm sure these things do happen with all companies. What I found amazing is the lengths this company will go to to complete the work not only to your own 100% satisfaction but also to their own extremely high standards. The company mantra appears to be "we will get that sorted for you" and they do, quickly. In summary we have been completely blown-away by the professionalism, hard work and general desire to complete work to the highest standard all backed by excellent products. Highly recommend.
Customer in Greater London Posted on 04/02/2020 , work completed 22/01/2020
The trader replied (on 05/02/2020)
Dear Customer , Thank you for choosing Homeglaze for replacing your windows and new front doo. We are very pleased the installation met your expectations and you liked the product and finish We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Professional installation
Customer Service
Quality
Value
From start to finish we have been impressed with Homeglaze. The surveyor pointed out issues with our proposed design for a new porch infill and suggested the best solution. They kept in touch during manufacture and arrived promptly on the day that had been agreed and carried out the work with the minimum of fuss. The fitters were polite, hard working and neat and tidy. They made very little noise, talked to one another rather than the usual shouting and were excellent workers. They removed the existing porch and fitted the new one, clearing away all rubbish at the end of the job. We are delighted with the finished result and will be using Homeglaze in the future. No hesitation in recommending them.
Customer in Essex Posted on 24/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Full house windows
Customer Service
Quality
Value
Excellent work by an excellent company. Very polite and professional. Would recomend to anyone.
Philip, Essex Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 30/01/2020)
Dear Philip Thank you for your kind feedback, we are pleased you are happy with the service you recieved from the team and we are glad that you would recomend us to anyone. If you require our services again in the future please do not hesitate to contact with us, Kind Regards The Homeglaze Team.
Terrific company
Another company had originally put in some windows and soon after went out of business. I called Homeglaze to see how much it would cost to put it right. They agreed to come out and replace the hinges on these windows for free! I have never heard of a company doing this, and I'm very grateful to them for doing this for me. Dean and Ben came round to change one of the hinges and are due to come back later to replace the other once they have found the part they need. Very grateful to Homeglaze for their help.
Margaret Posted on 16/01/2020 (Reviewer did not use service)
The trader replied (on 20/01/2020)
Hi Margaret, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.